1. Validity of the terms and conditions and conclusion of contract
1.1 These general terms and conditions (GTC) apply to sales contracts with private customers and companies that are concluded via the website https://www.viweedy.com. By visiting and using our website, by placing an order on our website, and / or by confirming by email, post or telephone, you expressly declare that you have read and accept these terms and conditions and the data protection declaration. You agree to be bound by these terms and conditions and the data protection declaration and thus close with Viweedy KLG, a company registered in Switzerland with headquarters in Basel BS with the UID no. CHE-374.490.147 signed a contract. If you do not want to accept these terms and conditions and / or the data protection declaration, you must not check the box under "Check & Order", visit and use the website or order via our website.
1.2 This automatically sent e-mail is only used to inform you about the successful data transmission. It does not constitute a binding contract and does not yet constitute acceptance of your order. Acceptance (contract conclusion) only takes place when the goods are sent by Viweedy KLG.
2. Prices and special offers
2.1 Unless otherwise agreed, the prices are in Swiss francs including VAT and any tobacco taxes. 2.2 The provider reserves the right to change prices at any time. The prices stated in the order confirmation sent by email, letter or fax are decisive. If these prices are higher than those at the time of the order, the latter apply. In the event of delivery delays or errands, the daily price on the day of the order applies. 2.3 Any conditions for promotions and discounts can be found under the relevant information.
3. Terms of delivery
Attention: We currently only deliver within Switzerland.
Delivery throughout Switzerland The delivery is made to addresses in Switzerland at the prices specified when the order was placed. We send all orders via the priority service of the Swiss Post. These deliveries are made from the warehouse in Basel.
3.1 Unless otherwise stated, delivery costs are generally borne by the buyer and are not included in the purchase price. The flat-rate shipping fee is charged once per order and is shown in the shopping cart. 3.2 We can only deliver our products between Monday and Friday (excluding statutory and public holidays). A person over the age of 18 must be present at the delivery address when the product is delivered. Once you have placed an order, you cannot change the delivery address. 3.3 The expected delivery date of a product depends on whether the product is in stock and on the delivery address that you have given us. It also depends on whether we have received your payment. Even if we try to ensure that the products are delivered on their expected delivery date, this date is not a binding date and we cannot guarantee that delivery will actually take place on this day. 3.4 You may be obliged to pay additional delivery charges if: we are unable to complete a delivery because no person over 18 years of age is present at the delivery address to receive the product on the day of delivery; You are trying to change the delivery address after the package has already been sent to you; and or; You fail to inform us about special circumstances that are important for the delivery. Although we try hard we cannot guarantee anything, and it is possible that we reserve the right, in our sole discretion, to withdraw from delivering the product to a specific address within a building at the delivery address. Benefit and risk are transferred to the customer when the goods are dispatched. In the case of free delivery, the transfer of benefit and risk takes place with the delivery of the goods to the customer. You are responsible for their insurance and safety.
4. Right of withdrawal / money-back guarantee
4.1 Our offers are described in detail and transparently on the website https://www.viweedy.com. The customer can obtain detailed information about these without time pressure.
4.2If you are acting as a consumer, you can submit your revocation of the contract within 14 days, stating your reasons, in text form (e.g. letter or email). The period begins on the day after you have received the goods. Timely dispatch of the cancellation is sufficient to meet the cancellation deadline. We reserve the right to decide whether we can enforce the revocation. We always try to be accommodating, but we cannot guarantee this in every case. Please note that we cannot take back or refund products that have already been opened / unsealed for legal reasons. Exceptions can be made if the packaging is undamaged and unopened and the product is also undamaged. In addition, perishable goods that have been opened are also excluded from being taken back. Any products or devices that have been opened, used and come into contact with the mucous membranes cannot be taken back either.